Last updated: May 20, 2025
At lycywei (referred to as “we”, “our”, or “the Website”), we are committed to protecting the privacy and personal data of our users. This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the EU General Data Protection Regulation (GDPR).
1. Data Controller
The data controller for this website is:
lycywei
Via dei Fiori, 17
20145 Milano (MI), Italia
📧 Email: [email protected]
📞 Phone: +39 02 9475 1284
2. Personal Data We Collect
We may collect the following categories of personal information:
- Name and surname
- Email address
- Telephone number
- Billing and shipping address (if applicable)
- IP address, browser data, and cookies
We only collect data that is necessary to provide our services or to respond to inquiries.
3. How We Use Your Data
Your data is used for the following purposes:
- To provide and deliver our services
- To respond to inquiries or customer support requests
- To process payments (if applicable)
- To send occasional newsletters or updates (if you opt in)
- To comply with legal obligations
We will never sell or rent your personal information to third parties.
4. Legal Basis for Processing
We process your data under one or more of the following legal bases:
- Your consent
- Performance of a contract
- Legal obligation
- Legitimate interest
You can withdraw your consent at any time by contacting us.
5. Data Retention
We retain personal data only for as long as necessary:
- Contact form inquiries: up to 12 months
- Customer orders or contracts: up to 5 years (for legal/tax purposes)
- Newsletter subscriptions: until you unsubscribe
6. Cookies
Our website uses cookies to enhance user experience and analyze traffic. You may manage or disable cookies through your browser settings.
7. Your Rights (GDPR)
As a user within the European Union, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to our processing of your data
- Withdraw consent at any time
- File a complaint with a supervisory authority (e.g., Garante per la protezione dei dati personali in Italy)
To exercise any of these rights, please contact us at [email protected].
8. Third-Party Services
We may use trusted third-party services (e.g., Google Analytics, Stripe, Mailchimp) that comply with GDPR for hosting, analytics, or communication. These services have their own privacy policies.
9. Data Security
We use secure servers, SSL encryption, and limited access control to protect your data. However, no system can be 100% secure, and we encourage safe internet practices.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, with the revision date indicated at the top.
11. Contact
If you have any questions or requests regarding your personal data, contact us at:
📧 [email protected]
📞 +39 02 9475 1284
📍 Via dei Fiori, 17 – 20145 Milano (MI), Italia